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Bookings, Cancellations, Changes and InquiryKenya Airways, often called KQ, is the flag carrier and largest airline in Kenya, playing a vital role in connecting Africa to the rest of the world. Established in 1977, the airline has since become a symbol of African aviation excellence, committed to providing passengers with safe, reliable, and enjoyable travel experiences. Kenya Airways had modest beginnings, starting as a state-owned entity. Over the years, it has grown and evolved into a significant player in the global aviation industry. The airline's journey reflects Kenya's ambition to become a regional and international hub for air travel.
Kenya Airways is headquartered in Embakasi, Nairobi, Kenya, with Jomo Kenyatta International Airport as its primary hub. Nairobi's strategic location makes it an ideal base for connecting flights within Africa and beyond. Besides its hub in Nairobi, Kenya Airways has a significant presence at Moi International Airport in Mombasa. This coastal city is a secondary hub, particularly for leisure and tourist-oriented routes.
Kenya Airways boasts an extensive network of destinations across Africa, Europe, Asia, and the Middle East. The airline connects passengers to over 50 destinations worldwide, facilitating trade, tourism, and cultural exchange between Kenya and the global community. The airline operates a diverse fleet of modern aircraft, including Boeing and Embraer models, equipped with the latest technology to ensure passenger comfort and safety. Kenya Airways continues to expand and upgrade its fleet to enhance its operational efficiency.
Kenya Airways strongly emphasizes safety, professionalism, and customer satisfaction. It is a member of the SkyTeam alliance, further enhancing its global reach and offering passengers seamless connectivity to numerous destinations worldwide. The airline's commitment to sustainable aviation practices reflects its dedication to preserving the environment and supporting the communities it serves.
Business Class: Kenya Airways offers a world-class travel experience in its Business Class cabins, ensuring passengers enjoy the highest levels of comfort, service, and luxury in the skies, from spacious seats that convert into lie-flat beds to gourmet dining and attentive service. Business Class passengers are treated to big, ergonomic seats designed for maximum relaxation. These seats often convert into fully flat beds, allowing travelers to arrive at their destination feeling well-rested. Onboard chefs craft diverse culinary delights, showcasing the finest flavors worldwide. Enjoy a range of gourmet dishes and a selection of premium wines and beverages. Access exclusive airport lounges before your flight, where you can unwind, work, or savor delicious snacks and drinks.
Premium Economy Class: Kenya Airways' Premium Economy Class offers passengers a comfortable and enhanced travel experience that balances affordability and luxury. Premium Economy seats provide extra legroom and greater seat recline, ensuring a more comfortable journey. Enjoy a specially curated menu with delicious meals and complimentary beverages. Experience faster check-in, priority boarding, and expedited baggage handling for added convenience. Stay entertained with a personal entertainment system offering a variety of movies, TV shows, music, and more. Benefit from an increased baggage allowance, allowing you to pack more for your trip.
Economy Class: Kenya Airways' Economy Class offers passengers an accessible and comfortable way to explore the world without compromising quality. Enjoy ergonomically designed seats with ample legroom and adjustable headrests for a relaxed journey. Stay entertained with a personal entertainment system offering movies, TV shows, music, and games. Savor various complimentary meals and beverages, catering to multiple tastes and dietary requirements. Experience warm and welcoming service from Kenya Airways' cabin crew, ensuring your pleasant journey. Travelers can explore diverse destinations with cost-effective ticket options, making Kenya Airways' Economy Class a popular leisure and business travel choice.
Kenya Airways rewards its frequent flyers through its Flying Blue loyalty program. Here are some perks that Kenya Airways offers to its loyal regular flyer members:
These perks make Kenya Airways' Flying Blue program highly attractive for frequent flyers, offering a range of benefits that enhance the travel experience and provide value for their loyalty to the airline.
Traveling with Pets: Kenya Airways allows the transportation of pets in its cargo hold and cabin, subject to specific regulations. In-cabin travel is limited to small dogs and cats, while larger pets must travel in the cargo hold. All pets must have proper health certificates and travel documentation. Kenya Airways prioritizes the safety and comfort of pets during the journey, ensuring suitable temperature and ventilation conditions. Passengers should inform the airline in advance about their intention to travel with pets, as there may be restrictions on the number of pets allowed on a flight.
Traveling with Musical Instruments: Kenya Airways welcomes the transportation of musical instruments on its flights, recognizing the importance of these items to musicians and artists. Tiny instruments may be carried as part of the cabin baggage allowance, provided they fit in the overhead bin or under the seat. Larger devices must be transported in the cargo hold. Passengers are advised to inform the airline in advance to make necessary arrangements. Instruments should be appropriately packed and protected to prevent damage during transit.
Traveling with Sports Equipment: Kenya Airways understands sports enthusiasts' needs and offers a sports equipment transport policy to cater to them. Passengers can bring sports gear like golf clubs, bicycles, and diving equipment as part of their checked baggage. However, it's important to note that specific rules, fees, and size restrictions may apply, so travelers are encouraged to notify the airline in advance. Proper packaging and securing of sports equipment are essential to ensure safe transport.
Kenya Airways' baggage allowance policy varies depending on the route and class of service. For international flights in Economy Class, passengers are allowed 1 piece of checked baggage with a weight limit of 23 Kg. Business Class and Elite frequent flyers may have higher allowances.
Kenya Airways offers various check-in options, including online check-in through their website or mobile app, airport check-in counters, and self-service kiosks at select airports. Online check-in usually opens 30 hours before the scheduled departure time.
Kenya Airways provides a selection of movies, TV shows, music, and games on most long-haul flights. Passengers can enjoy personal screens with an on-demand entertainment system.
You can conveniently book Kenya Airways tickets online through their official website. The website offers an easy-to-navigate booking process, allowing you to select your flight, seat preferences, and additional services. Online booking often provides access to special offers and promotions, making it a popular choice for travelers.